I, who wanted to order my HTC HD for Christmas, what surprised to bump into an attractive offer on orange.fr. So I wanted to order for this phone and after having taken the lead in completing all fields with credit card, an error message that warns me orange.fr is temporarily unavailable!

A counselor, Julie was offered via a chat window to offer support. The conversation begins, I ask her to tu me thinking they were dealing with a robot. She gladly did. Well, we gossiped but it has no solution except to offer me try again later. I shall therefore it overnight.

Today, new test and still the same problem with the message Orange temporarily unavailable. I am searching for this error on the net and came across a forum called poubelle.orange.fr who talk about this problem with an old post of 15/11/2008, 3 pages that solve nothing except the usages of the phone or payment by check to launch the command.

Finally, I managed to make the order on the site with the blue card from a friend and follows me realized my mistake. My card had exceeded its authorized week (holiday period required). But in any case, Orange does not specify the type of error encountered even after numerous calls to customer service.

The site is really goodbye because it is not at all clear. Another example, my colleague who wanted to change the mobile for the HTC HD also goes to the site and selects the Smartphone. On the page devoted to it, it is noted "change the mobile phone. One click and it is then necessary to authenticate on the site. Once connected, it is impossible to find the Htc HD offerings change mobile!

Several calls to customer service, the 700 allowed him to finally order the famous phone. 4014 points under his belt, the lucky touch to 148 euros! The 16GB iPhone was 88 euro. We must persevere and fight to get them making clear that the webpage, it is proposed subscription renewal.